UCCX script editor 8.5.1 Java error

[panjwani80]

Hi,

UCCX Script editor 8.5.1 was working fine but after the window 7 laptop reboot (I believe it updated Java version) script editor just doesn't work. I can log in ok but when I click on file-open it comes up with error message: Failed to load script file; java.lang.RuntimeException:java.io.IOException: Could not get shell folder ID list.

It works fine on other laptops. I have tried installing/uninstalling different versions of Java and UCCX script editor several times but no joy.

When I compared the working script editor with the problem one I noticed that following 5 folders are missing all together from within wfavvid folder, C:\Program Files\wfavvid_851

1. Documents
   
2. Grammers
   
3. JdbcDrivers
   
4. log
   
5. Prompts
   

Any help would be much appreciated

Thanks

Aamir

[tmessenger]

Sorry to ressurect a thread but I have this same issue.  While at the office, I have no errors but over my home wifi using VPN, I get the same error: Failed to load script file; java.lang.RuntimeException:java.io.IOException: Could not get shell folder ID list.   I joined our public wifi at work, connected via VPN and had no issue. 

any ideas?

UCCX v8.5.1

editor: 8.5(1.0)

[tmessenger]

We found the issue with Java.  Our personal network drives are not mapped when connecting to the VPN.  Apparently parts of the editor/java install live in the documents folder.  Once the drive is mapped offsite, the editor works w/o issue.