03-10-2020 03:47 PM
My issue while try to write a script for using state changeability. I am getting an error when reading my XML file into the script. the error is "§com.cisco.wf.steps.io.XMLDocument§com.cisco.wf.steps.io.XMLDocument@0§". I am new to scripting and can not figure out what's the trouble with my XML file. Any ideal community?
Solved! Go to Solution.
03-11-2020 11:56 AM
It works for me. Here's what I did:
You can see below, that the conversion was successful, and it even changed your encoding to UTF-8 (must be hard coded in Cisco's code).
So, unless the data you removed is causing an issue, I would recommend you re-upload the document, and click the Refresh button to the right of the document name on the UCCX web page.
03-11-2020 08:24 AM
03-11-2020 11:21 AM
03-11-2020 11:56 AM
It works for me. Here's what I did:
You can see below, that the conversion was successful, and it even changed your encoding to UTF-8 (must be hard coded in Cisco's code).
So, unless the data you removed is causing an issue, I would recommend you re-upload the document, and click the Refresh button to the right of the document name on the UCCX web page.
03-16-2020 03:36 PM
Thanks for your help. I found a missing XML.
Doc
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: