UCCX Script queues

[carsonbriggs66]

Is it possible to limit UCCX a call script to 10 calls in the queue with all subsequent returning busy tones to callers?

[Thomas G. Johannesen]

Hey Carsen

You can use the get reporting step to the the numbers in queue.

Then make a

if numbersInqueue >10 then

play busy prompt (or redirect to busy script - standard cisco script)

Hope that makes sense