UCCX script variable Deletion

[Vijai anand]

Hi Team,

In UCCX  script , I have saved as a existing script  and renamed it, Then I  want to delete the variables for the new renamed script .

 Please Can any one confirm, it is having any issue for the existing script if i delete the variables in new renamed script.

UCCX version : 10.X version 

[James Hawkins]

Hi,

If the variables you want to delete are not used in any steps in the script you can delete them. If they are used within a script you will have a problem.

I would make a note of the details of each variable before deleting it and then run the Validate Script menu option after deleting. This will tell you if deleting the variable has caused a problem.

hth

James

[Aaron Harrison · Accepted solution]

If I'm cleaning up variables, I tend to just rename them by adding an X at the start or end.

Then run 'validate'.

If it fails validation as you need the variable back, just rename it again. 

If validation passes, you know you can delete the variable safely.

Doing it this way tends to be quicker and less error prone than deleting them as 'undo' does not undo variable deletes, and you may not remember to re-set the type or default value correctly.

Aaron