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UCCX Scripting - Ignoring certain keys in Menu Step

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02-17-2025 06:54 AM
For the menu step, the request is to ignore specific input (0 key) and continue playing the prompt. if other keys are pressed, then action will be taken. Currently, if 0 is pressed, it falls through the unsuccessful branch and the prompt is interrupted.
Are there any workarounds for this where we can restrict certain keys from being selected in a menu step where the prompt doesn't get interrupted?
Thanks in advance.
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UCCX
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