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UCCX Scripting - Ignoring certain keys in Menu Step

Michael Miu
Level 1
Level 1

For the menu step, the request is to ignore specific input (0 key) and continue playing the prompt.  if other keys are pressed, then action will be taken.  Currently, if 0 is pressed, it falls through the unsuccessful branch and the prompt is interrupted.

 

Are there any workarounds for this where we can restrict certain keys from being selected in a menu step where the prompt doesn't get interrupted?

Thanks in advance.

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