Hi I would like to stage UCCX staging to demonstrate the features namely database intergration and text aloud features. Basically I want a customer to dial in a call center and be able to access data using IVR and get read his account Balance from the system. Which the cheapest way. Is there some demo kit? Vmware image set thats I can use ? Please advise
Configuring Cloud Connected PSTN (CCP) – Easy as 1-2-3!
STEP 1: PREPARE
Before you can configure your CCP in Control Hub, you must procure PSTN services from an authorized Webex Calling CCP Partn...
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This topic is a chance to discuss more about how to read Cisco Unified Communications trace files. In this session, Cisco D...