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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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UCCX staging database intergration and text aloud

Hi I would like to stage UCCX staging to demonstrate the features namely database intergration and text aloud features. Basically I want a customer to dial in a call center and be able to access data using IVR and get read his account Balance from the system. Which the cheapest way. Is there some demo kit? Vmware image set thats I can use ? Please advise

 

 

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Re: UCCX staging database intergration and text aloud

I am not sure if your stating your looking for a way to get UCCX so you can demo it for a customer or if you have it and looking for a way to demo the ability for database integration.

You can get with . your account rep and ask them to provide you with software and demo license or temporarily license.
While your at it get the quote so you can provide to customer.
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