05-08-2013 06:30 AM - edited 03-14-2019 11:41 AM
Hi all ,
Is there any upgrade path from UCCX 9.0 to PCCE ? Because one of our customers (Telecom service providers) are looking for a contact centre with minimum options and later upgarde to a fully fledged system with minimum cost ,
Please advice whether UCCX is upgardable to PCCE down the line ,
Thanks
Purna
Solved! Go to Solution.
05-08-2013 09:19 AM
Hi Purna,
No, they are two different product so is not possible.
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05-08-2013 09:19 AM
Hi Purna,
No, they are two different product so is not possible.
Please remember to rate useful posts clicking on the stars below.
Favor calificar todos las respuestas útiles dando click en las estrellas de mas abajo.
___________________________________________
LinkedIn Profile: do.linkedin.com/in/leosalcie
05-08-2013 09:39 AM
Thanks for the response,
Regards,
Purna
05-09-2013 05:21 AM
I found a interesting article about PCCUE: http://stcblog.com/2012/05/21/cisco-pcce-but-what-about-business-process-optimimization/
Regards
Please remember to rate useful posts clicking on the stars below.
Favor calificar todos las respuestas útiles dando click en las estrellas de mas abajo.
___________________________________________
LinkedIn Profile: do.linkedin.com/in/leosalcie
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