10-28-2019 09:21 PM
Hi,
We are trying to integrate SocialMiner 11.6.1 in UCCX 11.6.1. When adding SocialMiner Host Name in UCCX its throwing an error that "An unknown error occurred while performing the operation. Please check the logs for more details".
The Non voice-subsystem service status is shown as NOT CONFIGURED.
Help me to sort of this issue
10-29-2019 04:09 PM
Can you see any credential errors or anything in? https://<SocialMiner>/ccp-webapp/logs/tomcat/catalina.out
10-30-2019 03:12 AM - edited 10-30-2019 03:40 AM
it displays me as HTTP Status 404 and also attached the screenshot of this.
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