08-30-2020 05:06 AM - edited 08-30-2020 05:07 AM
Dear Team,
We have upgraded UCCX from 11.6 to 12.5. Post upgrade, unable to login OS admin for both Primary and Secondary Servers (Both CLI and GUI) using the same credential, but we are able to login uccx Administration page successfully. Is it a Bug or any other solution rather than password recovery ?
08-30-2020 06:22 AM
We have also done the same upgrade and did not have the same problem. I would recommend you to reach out to TAC for assistance.
08-30-2020 06:36 AM
Thanks Roger.. I am raising a TAC case now.
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