Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
595
Views
0
Helpful
2
Replies

UCCX Upgrade from 11.6 to 12.5

AbdulSakkeer
Level 1
Level 1

‎08-30-2020 05:06 AM - edited ‎08-30-2020 05:07 AM

Dear Team,

 

We have upgraded UCCX from 11.6 to 12.5. Post upgrade, unable to login OS admin for both Primary and Secondary Servers (Both CLI and GUI) using the same credential, but we are able to login uccx Administration page successfully.  Is it a Bug or any other solution rather than password recovery ?

AbdulSakkeer
Collaboration Engineer
2 people had this problem
Labels:
0 Helpful
2 Replies 2

Roger Kallberg
VIP
VIP

‎08-30-2020 06:22 AM

We have also done the same upgrade and did not have the same problem. I would recommend you to reach out to TAC for assistance.



Response Signature


0 Helpful

AbdulSakkeer
Level 1
Level 1
In response to Roger Kallberg

‎08-30-2020 06:36 AM

Thanks Roger.. I am raising a TAC case now.

AbdulSakkeer
Collaboration Engineer
0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents