cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
634
Views
0
Helpful
1
Replies

UCCX version 12.5 part numbers

yamikani2g2
Level 1
Level 1

 

Good Experts,

 

I would like to get the Cisco UCCX license bands for version 12.5.

Mainly i want to find out the part number so we can purchase them from Cisco. I need 5 seat/user 10 seat/user or 25seat/user licenses

I need the premier license.

 

Of late its hard to understand or know the licenses. Its been hard to get hold of people some are home etc.

 

Thanks in advance

 

1 Reply 1

Anusha B R
Cisco Employee
Cisco Employee

Hi,

Find the link below, and navigate to "System Menu" -> "License Management"

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/maintain_and_operate/guide/uccx_b_uccx-125admin-and-operations-guide/uccx_b_uccx-125admin-and-operations-guide_chapter_01110.html

Find the Cisco Contact center ordering Guide for 12.5, navigate section "4.6.2.2 Licenses"  you would get the information about licenses.

https://www.cisco.com/c/dam/en/us/products/collateral/customer-collaboration/ccbuorderingguide.pdf

Hope this helps!

Best Regards,

Anusha B R