05-24-2008 07:43 AM - edited 03-14-2019 02:16 AM
Which UCCX version (5.x or 6.x ) compatible with Unified Comm. Manager 6.1 ?
Does UCCX 6.x support outbound dialer ?
Does both version UCCX 5.x & 6.x PRE support full integration with Microsoft CRM ?
Regards
Mohamed
05-25-2008 06:07 AM
Hi
Take a look at this link:
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_device_support_tables_list.html
UCCX 5.0(2) is compatible with CM6.1. Version 6.0 is for CM4.3.
UCCX 5.0 supports outbound.
Aaron
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