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UCCX with Unified Comm. Manager 6.1

moabdallah
Level 1
Level 1

Which UCCX version (5.x or 6.x ) compatible with Unified Comm. Manager 6.1 ?

Does UCCX 6.x support outbound dialer ?

Does both version UCCX 5.x & 6.x PRE support full integration with Microsoft CRM ?

Regards

Mohamed

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

Take a look at this link:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_device_support_tables_list.html

UCCX 5.0(2) is compatible with CM6.1. Version 6.0 is for CM4.3.

UCCX 5.0 supports outbound.

Aaron

Please rate helpful posts

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!