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upgrade procedure

billmatthews
Level 1
Level 1

I'm planning an upgrade of UCCX 8.5 HA SU3 to SU4.  I know this is a minor upgrade, but it's my first linux to linux upgrade.  I've read the RN and admin guide, but just wanted to confirm the procedure

(verify backups, test plan, etc)

1) Install on node1 (do not switch version)

2) Install on node2 (do not switch version)

3) Switch version node1 (wait for reboot, all services to come up)

4) Switch version node2

Confirm services, test plan, etc.

Thanks,

Bill

1 Accepted Solution

Accepted Solutions

Anthony Holloway
Cisco Employee
Cisco Employee

Sounds sound to me.

But you forgot to add:

5) Run Client Configuration Tool

6) CAD desktops (CDA, CSD, CAD) all upgrade automatically* at next login (HRC, CRS Editor and RTMT do not [manual upgrade])

7) Drink a beer

Just note that any call activity happening between steps 1 and 3 will be lost in historical reporting.  So, plan for that