07-31-2011 05:59 PM - edited 03-14-2019 08:18 AM
Hi Everybody,
our customer want upgrade UCCX7 to UCCX8.5, could you please give us some suggestions?
currect version:
what steps we need follow up? thanks. I know that only from 7.0(1)SR5 can upgrade to Version8.0.
But I can not find my current version match which version in cisco?
08-01-2011 03:42 AM
Hello,
You need to be awae that upgradeing from UCCX 7.X to 8.5 is a migration (not only upgrade) starting UCCX 8.0 , cisco converted he UCCX to VOS platform , so you have to be very careful especially if you are doing a common upgrade (on the same hardware).
The install and upgrade guide have a step by step upgrade guide and it will also show you how to convert the license from 7 to 8
Also you have to check if the hardware you have is supported for UCCX 8.5 (most of them are but check anyways).
here is the upgrade guide :
And here is the compatibility matrix book for UCCX 8.5:
Amer
08-01-2011 06:14 AM
Hi Amer,
Thanks for your information. Could you please let me know, is there have any process/procedure that we need follow upgrade UCCX7.0(1)_build168 to UCCX7.0(1)SR5?
Can we directly apply the uccx7.0(1)SR5 in Windows 2003 operation running uccx7.0(1)_build168?
thanks.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide