USB vs. 3.5mm Headsets for IP Communicator

[johnnylingo]

One of our call center is rolling out IP Communicator for about 20 users, and they are debating between USB or 3.5mm headsets

I was thinking USB is better, because in Windows control panel there's a tab for Audio and a tab for Voice. If I'm understanding correctly, using a USB headset would provide for letting sounds go out the normal PC sound card, and actual calls go through the headset without having to plug anything in or out. Am I correct in this?

[lpezj]

Hi,

I am using a USB GNNetcom headset (model 8110) and works fine. There is no installation process and it works fine.

Hope this helps,

Juan Luis