08-24-2012 02:37 AM - edited 03-14-2019 10:24 AM
Hi im from philippines and I am asked to setup a call center using voip and pabx system. Can you please guide me in step by step procedure. Thanks
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Posted by WebUser Okkim Ayadagat from Cisco Support Community App
08-24-2012 02:46 AM
HI,
Cisco has below mentioned VOIP based contact centers, namely UCCX \ UCCE\CVP.
Please go through the design guides each of these products for more information.
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_design.html
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/tsd_products_support_design.html
http://www.cisco.com/en/US/products/sw/custcosw/ps1006/products_implementation_design_guides_list.html
Hope this helps.
Anand
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