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Webex Contact Center Reports

HMO
Level 1
Level 1

Is there a catalogue listing all webex CC reports with screenshots similar to the one that's available for UCCX?

1 Reply 1

Dimitri Bokatov
Cisco Employee
Cisco Employee

Nine new voice-only stock transition reports are now available in Webex Contact Center. These reports have the same look and feel as that of Cisco Unified Contact Center Express (CCX) reports. 

Details: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/webexcc/Analyzer_2/b_analyzeronloinehelp/_b_analyzeronloinehelp_chapter_010.html#Cisco_Generic_Topic.dita_9cddea38-3950-4584-a95d-f5137d8b4dd6