I am working on a flow where if no agent is available i want to play the customer a prompt while i perform a backend http request to an external api and retrieve an agent email/id if an agent becomes available. Once that happens i want to route to that agent through QueueToAgent Activity. The documentation says that PlayMessage activity does not wait for prompt to complete before executing an http request activity after it. However, it seems to wait till the prompt completes after which the flow hits the http request node. Is there any way to do this in parallel where i constantly look for an agent for the duration of the prompt and break the prompt and route to that agent once found.
