Member since ‎09-11-2021

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  • 15 Posts
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  • 10 Helpful votes Received
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I am playing the initial menu prompt through fetchaudio before sending the call to a custom class which checks certain parameters. If the result is false, the call is sent to a custom Menu element where i have disabled audio groups. This was done to ...
I want to disable the initial audio group requirement on Menu element. Currently its a compulsory requirement to add an audio file in menu element. Is it possible to create a custom menu element where the initial audio group is no longer needed? I ha...
I am playing a prompt through Fetch Audio, while this prompt plays i want to send call to Menu element and loop between Menu element and a decision element for the duration of that prompt played in Fetch Audio node. Is there any way i can stop the Me...
I am triggering a child application from my parent application using subdialog invoke. Can i return control back to the parent application before the child application's flow completes. I am looking for a way to send a trigger from parent app to chil...
Is there any way that i can target a specific agent id through a Precision queue node. From the pool of agents that qualify on any step i want an agent to be selected based on an agent ID rather than through MSA , LSA or LAA. Is that possible? Will a...
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Member Since ‎09-11-2021 05:53 PM
Date Last Visited ‎03-22-2023 12:06 AM
Posts 15
Total Helpful Votes Received 10
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