07-10-2014 01:51 PM - edited 03-14-2019 01:36 PM
In UCCX 7 and prior, I could dig down into the wfavvid folders and find 60 second hold music, 30 second hold music, wav files for cardinal numbers, etc. Now that it's a Linux appliance, is there any way for me to get ahold of these files? Right now I mainly need the 30 or 60 second hold music file but I'm sure I'll want more going forward.
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07-11-2014 12:39 AM
Hi,
take a look at this:
https://supportforums.cisco.com/discussion/11317846/uccx-system-prompts
https://supportforums.cisco.com/document/53326/contact-center-express-system-prompt-repository-details
G.
07-11-2014 12:39 AM
Hi,
take a look at this:
https://supportforums.cisco.com/discussion/11317846/uccx-system-prompts
https://supportforums.cisco.com/document/53326/contact-center-express-system-prompt-repository-details
G.
07-11-2014 07:01 AM
Excellent. That's what I needed. Thanks.
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