APIC-EM Activeadvisor - update list

[lukaszdewera]

Hello

Yesterday I added several new devices to our APIC-EM. They are added to inventory and marked as managed. However I can't see it on Activeadvisor app. I noticed, that number of devices in home screen and CAA app screen is different. Should I manually initiate sync or should it occur automatically? I have APIC-EM Version 1.5.0.1368.and Active Advisor 1.4.3.105.

Best regards

Lukasz

[aradford · Accepted solution]

It can take a day or two to sync up.

We are working to make this a bit faster.

If you do not see the devices sync'd by tomorrow, you can open a support case (not TAC) here https://help.ciscoactiveadvisor.com/support/solutions/articles/13000030027-unable-to-login-at-this-moment-please-try-aga…

Open a new ticket at the top.

Adam

[lukaszdewera]

Thanks for clarification. Will check tomorrow.

Lukasz