Prime 3.1.5
I'm trying to develop a way to see which sites/locations within Prime have got critical alarms using the REST API.
I want to use this to understand which sites have got access points offline (for reporting purposes). Access points that are offline generate a critical alarm.
I thought I could query the /webacs/api/v1/op/groups/sites node of the REST API.
According to the documentation, this should retrieve all of the sites as well as any critical alarms associated with those sites. My logic is that if an access point is down at one of those sites, it should be included in the critical alarm count against the site.
The issue I'm hitting is that some fields like alarms and device count are always zero for every site, even though I know the site has critical alarms or access points offline and I can see alarms in the Prime GUI.
<siteOpDTO>
<apCount>2</apCount>
<clearedAlarms>0</clearedAlarms> <-------------------- this is always zero
<clientCount>15</clientCount>
<criticalAlarms>0</criticalAlarms> <-------------------- this is always zero
<deviceCount>0</deviceCount>
<groupId>14582291326</groupId>
<groupName>Third Floor</groupName>
<informationAlarms>0</informationAlarms>
<latitude>0.0</latitude>
<longitude>0.0</longitude>
<majorAlarms>0</majorAlarms> <-------------------- this is always zero
<minorAlarms>0</minorAlarms> <-------------------- this is always zero
<name>Location/All Locations/Hotels/BigHotel</name>
<siteType>Floor Area</siteType>
<warningAlarms>0</warningAlarms> <-------------------- this is always zero
</siteOpDTO>
Have I misunderstood something or is my version of Prime returning incorrect information?
Darren.
