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Spinning Wheel when trying to login

ddeitsch1
Level 1
Level 1

When I try to log into a fresh install of APIC-EM, I put in my username and password and press the Log In button and it just sits there in spins.

Has anyone seen this before?

I am guessing it is a service that I do not have running, as I do not have enough RAM to run them all at the same time. If this is the case does anyone have any idea which service it might need?

Thanks,

Dave

1 Accepted Solution

Accepted Solutions

ddeitsch1
Level 1
Level 1

In case anyone stumbles across the same issue, it is either the rbac service or the cas service that allows the authentication. They both came up at approximately the same time, but after they did I was able to complete the login process.

View solution in original post

9 Replies 9

Geevarghese Cheria
Cisco Employee
Cisco Employee

Hi David,

   Did you had chance to try - going to https://controllerIP:14141 (port 14141) use the same credential as you login to your UI.

Ref- Re: So I just loaded the latest APIC-EM ISO and the webpage will not load.

Thanks and Regards,

Geevarghese

Yes, logging into port 14141 works just fine. It is only when trying to login to https://controllerIP.

It's weird because it seems like it is not able to authenticate - I have tried incorrect username and password and experience the exact same symptoms.

ddeitsch1
Level 1
Level 1

In case anyone stumbles across the same issue, it is either the rbac service or the cas service that allows the authentication. They both came up at approximately the same time, but after they did I was able to complete the login process.

I am getting the same issue.  Did you find any fix for this?

Regards

James

HI James,

you are running into an issue with services if you go into the controller at  port 14141 and spin up the rbac and the cas service I think it will fix the issue.

let me know if it works.

-David

Hi David,

I'm having the same issue. How do I start the rbac and cas services?

Apologies bit of a linux newbie.

Hi Nick,

if you log in to to https://<controllerIP>:14141 you should be able to start the services from that interface. I am not looking at my lab right now, so I don't know the exact buttons to push, but if you poke around and can't figure it out let me know and I can post a step by step walkthrough.

Worked a treat, Cheers David.

Not sure why but this install has been such a pain!