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CX agent sync with contracts

RahmaSallm
Level 4
Level 4

I understand that the CX agent syncs with devices according to the schedule. But how often does it sync with Cisco's contracts database? Is it something that can be modified by an admin or super admin?

1 Accepted Solution

Accepted Solutions

Chris Camplejohn
Cisco Employee
Cisco Employee

CX Agent does not sync with Cisco's contract database.  When the CX Agent uploads the network data to CX Cloud, then there is a sync with the contracts database within CX Cloud.

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1 Reply 1

Chris Camplejohn
Cisco Employee
Cisco Employee

CX Agent does not sync with Cisco's contract database.  When the CX Agent uploads the network data to CX Cloud, then there is a sync with the contracts database within CX Cloud.