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Presence Web Service

thomasd84
Level 1
Level 1

‎08-19-2015 05:18 PM - edited ‎03-01-2019 02:50 AM

I'm getting a login failed when accessing the SOAP presence webservice

  <code>114</code>

               <message>Failed to login user</message>

I'm betting is due to security issues, does anyone have direction to what security rights need to be assigned to the user account accessing the webservice.

Any help is appreciated.


THANKS!!

1 person had this problem
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2 Replies 2

smupadhy
Cisco Employee
Cisco Employee

‎08-24-2015 03:31 PM

Hi,

Looks like this error code/message is encountered when the Login data is not valid. Can you check the same?

Additionally, Presence traces may help you troubleshoot the issue. Here is a document that shows how to set and collect CUPS traces.

Thanks,

Luis Vicente
Level 1
Level 1

‎06-28-2017 11:13 PM

I have the same problem, you got it? How?

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