Presence Web Service

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08-19-2015 05:18 PM - edited 03-01-2019 02:50 AM
I'm getting a login failed when accessing the SOAP presence webservice
<code>114</code>
<message>Failed to login user</message>
I'm betting is due to security issues, does anyone have direction to what security rights need to be assigned to the user account accessing the webservice.
Any help is appreciated.
THANKS!!
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08-24-2015 03:31 PM
Hi,
Looks like this error code/message is encountered when the Login data is not valid. Can you check the same?
Additionally, Presence traces may help you troubleshoot the issue. Here is a document that shows how to set and collect CUPS traces.
Thanks,

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06-28-2017 11:13 PM
I have the same problem, you got it? How?
