Can't login to sandoxdnac2

[muadiv]

Hi, I'm following the examples in DEVASC book and cant login to Cisco Sandbox at:

https://sandboxdnac2.cisco.com

Username: devnetuser

Password: Cisco123!

I can login to sandboxdnac without issues, and run some of the examples. Maybe if the #2 is not working should be updated in the book ?

Thanks in advance.

Diego.

[bigevilbeard]

@muadiv looks like you/the book is using the right username/password https://devnetsandbox.cisco.com/RM/Diagram/Index/471eb739-323e-4805-b2a6-d0ec813dc8fc?diagramType=Topology

HTH

[ricardo.rojas]

Hi all,

The credentials (username: devnetuser, password: Cisco123!) did not work, I also used to use 

"username": "dnacdev",

"password": "D3v93T@wK!"

but the same issue, can you help us with a password recovery or reboot the device to default settings?

Thanks,

Regards,

Ricardo Rojas

[zowu]

We've noticed the issue. We need to reset DNA appliance's credential and have it worked again. 

[muadiv]

Hi @ zowu still not working. Tried with both usernames and passwords, and no luck

Thanks in advance.

Diego.

[zowu · Accepted solution]

password is reset for user devnetuser. Please try it again.

[muadiv]

Working now !! Thanks @ zowu .

Question, because I see this kind of issues before. Maybe is a good idea regularly (automatic) reset everything ? or every day at some time, or every some amounts of days ... then, if there is that problems, one knows that will be solved and we don't need to bother you for this things ?

Thanks anyway !!

Muadiv.

[zowu · Accepted solution]

Good point. As you know, the DNA appliance reset requires few hours which would interrupt the lab's service. For an alternative workaround, we've disabled API /api/system/v1/identitymgmt/user against user devnetuser to prevent unexpected future password change.