Collaboration 11.5 lab provisioning failed

[stephan.steiner]

Hi

I wanted to give the collaboration lab in the cloud a whirl today. So I created one.. up until the provisioning stage, everything went well, I get the email with an ETA and all.

And then, the lab status turned "Active (with error)". Looking at the activity feed, all I se is

'Setup' environment command on 'Collaboration 1...' failed with 'VM Provision Failure' error.

And, the second mail with the VPN credentials never came. I suppose one has to do with the other. And now even though at this point I don't need CIMP yet, I can't access the CUCM to get started with my work.

What can I do here? Cancel reservation and try again?

[crnewman · Accepted solution]

Hi Stephen,

I was able to cancel the reservation.  Please try the reservation again.

This is a new lab so if a second try doesn't work I'll obtain additional assistance.  Please post your result here.

Thanks,

Craig

[crnewman]

Hi Stephan,

I saw that you retried and it failed again.  However I believe we've now identified and corrected the issue.  If you try once more I expect it will work.

Thanks,

Craig

[stephan.steiner]

Alright, I'll try again. Third time's the charm

[stephan.steiner]

Indeed.. the lab is now up. Thanks