Didn't Receive VPN Connection Details

[developermasrawy]

Hi, all.

I had reserved Jabber Client lab, but I didn't get an email with connection details.
I just got an email "your reservation will end in".
What is the problem?
How can I connect to my reserved lab?

Thanks.

With regards, Ahmed El-Masry.

[jokearns1]

Hi

What is your sandbox username? We can check the records on this side. Have you tried booking another jabbed guest sandbox?

Joe

[developermasrawy]

My account is :developermasrawy.

i have reserved many Japper , but no luck .

[jokearns1]

Apologies for the inconvenience. We are looking at this and will get back to you shortly.

Joe Kearns

[developermasrawy]

Any update Joseph

[jokearns1]

Hi,

can you rebook a jabber guest lab now?

Joe

[developermasrawy]

I already did now and im waiting emailbhave connections details

BR.

Ahmed El-Masry

Technical Team Leader

Sent from my Samsung device

[jokearns1]

We are monitoring the setup on this side.

Well will get back to you when setup is complete.

Joe Kearns

[jokearns1]

Hi,

Setup is complete and I can see that the mail is sent out to you. Can you confirm you received the connection details?

Joe Kearns