Unable to log into newly created sandbox

[peterbailey]

Hi, a new sandbox was just spun up for me. I am using the credentials supplied to me in the email sent once the sandbox was ready, but I am getting a login failure when trying to log in using AnyConnect. Have never had problems in the past connecting to these, so not sure how to proceed?

[peterbailey]

Spun up a new lab today. Same problem, cannot log in. I reinstalled AnyConnect, that did not help!

Can someone at Cisco see if there is a sync problem or something is wrong with the generated credentials. I am wasting way too much time with this ...

[zowu · Accepted solution]

We've fixed the VPN issue. Please use the cred in lab ready email to login into your reservation.

[peterbailey]

Thank you!

[mtanases]

Same situation for me...seems the VPN credentials did not get provisioned somewhere.

Can you please check this out for me?

Thanks.

[zowu]

fixed.

[peterbailey]

Just spun up another Sandbox. Again, my credentials do not work. Can someone fix this please.

[peterbailey]

Oops, sorry. I didn't notice that the port number changed. Corrected and working fine. Thanks :-)

[Yogesh92]

Experiencing issues with VPN access to sandbox labs.

[zowu]

Please check your reservation status is still "Active". As you know, VPN access would be revoked once the reservation finished.

[Yogesh92]

Thanks. Looks like its intermittent.. Sometime it works and sometime it fails.

And i haven't experienced it since my last report.

[jbrandon1901]

I am having this same issue. The credentials provided in the email do not works. 

[zowu]

Created another Open NX-OS with Nexus 9Kv reservation and the VPN is working here.

[Aliaksandr Tratseuski]

Can't connect to the sandbox using the provided credentials: "Login failed". User/pass are copy-pasted. Any other instructions I've missed?