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#5.3.4 message header size exceeds limit

rwaqanitoga
Level 1
Level 1

Hi !

We are getting this bounce error message from our customers trying to send emails to our newly built C370 Ironport box.

Here is the error message;

"The following message to nilesh.prasad@mitchelkeil.com.fj was undeliverable.

The reason for the problem:

5.3.0 - Other mail system problem 552 - '#5.3.4 message header size exceeds limit'"

Hope is Delivery Satus Notification will help to identify what the problem is about.

Appreciate your kind response on how to fix this issue.

Best Regards,

Ruveni

1 Accepted Solution

Accepted Solutions

viahmed
Cisco Employee
Cisco Employee

Hi Ruveni,

Please check our following knowledge base article which explains this error and provide solution for it.

Message Bounces with "552 #5.3.4 message header size exceeds limit"

http://tinyurl.com/2yw579

Hope this helps!

Regards,

Viquar

Customer Support Engineer

View solution in original post

4 Replies 4

viahmed
Cisco Employee
Cisco Employee

Hi Ruveni,

Please check our following knowledge base article which explains this error and provide solution for it.

Message Bounces with "552 #5.3.4 message header size exceeds limit"

http://tinyurl.com/2yw579

Hope this helps!

Regards,

Viquar

Customer Support Engineer

Hi Viquar,

That was a great response.100% correct.

Cheers Mate,

Ruveni

kdhulipa1
Level 1
Level 1

Hi Viquar,

I am not able to access above link. Please help me to access the correct link.

Regards,

Prasad

dea
Level 1
Level 1

Hi,

I my case I forgot to configure the SMTP route in ESA to point to the Exchange server behind the ESA.