After Hardware replace Feature Keys are wrong

Markus Heinen · ‎08-16-2018

Hi

We have migrate the ESA 370 to an ESA 390 and is working finde. But the feature keys are not correct, the runtime are only 30 days left and "check for new keys" change notting.

What can I do to get my keys back on track?

Markus

Ken Stieers · ‎08-16-2018

Open a ticket with the Global Licensing Operations group. They can move the licensing over for you.

Doug Maxfield · ‎08-16-2018

I would open a TAC and inform them what has changed and what the problem is. They should be able to get you in touch with licensing and get you new keys.

Doug