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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

Hi all,   Currently there is no any report can provide the information how many recipients by sending host per hour so how to know what is the best number to consider for Max. Recipients per Hour (rate limiting)?   Your reply is much appreciated.   T...

Having an issue with TLS connections.In tracking rejected connetions it looks like this1     21 Dec 2018 15:21:38 (GMT +01:00)     ICID: 2831         Show Details      SENDER IP:     **.***.***.**REJECTED:     Incoming connection (ICID 2831) successf...

Thomasp by Level 1
  • 1470 Views
  • 3 replies
  • 0 Helpful votes

After upgrading to Chrome 60, I cannot login to the ESA web UI. Entering the password and pressing Enter or clicking Login, the request is not submitted. I have tried Chromium 60 as well. Just sharing so that others can be aware (hopefully) before th...

I currently have an incoming content filter that is adding the text "External email" to the body of the message if the envelope sender is not from my domain. Does this only check the from address? Basically any email that hits the "IncomingMail" list...

Hi Guys, I'm using Cisco ESA C370 "Version 8.5.6-106" with AMP license. Periodically i gets resports from an authority to block hash values on my devices including ESA and few other appliances, but i can't find any feature on my ESA to block SHA256 ...

gufari101 by Level 1
  • 6033 Views
  • 4 replies
  • 0 Helpful votes

We have a CES cluster with two ESA hosts.  We want a TLS certificate for our email domain xyz.com. We have installed a third-party CA signed certificate with just our domain xyz.com and it works for TLS; however, the hostnames do not validate as they...

garndt001 by Level 1
  • 2620 Views
  • 4 replies
  • 0 Helpful votes

Hi Recently am getting some mail which contain 2 mail id in the to of the mail header. One is a valid mail other is unknown (the spam/malware) mail. How can i block this type of spam/malware. Also it contain html link(web link which download some mal...

rockbd by Level 1
  • 969 Views
  • 1 replies
  • 0 Helpful votes

Hi Team,   I want to do ESA clustering over the WAN, Whereas Site A have two ESA which is already running in a cluster and Site B have only one ESA, i want Site B ESA should be in a Site A cluster. Site A and Site B are connected each other over the ...

Hi All,   I am new with ESA and I am trying to block all incoming emails containing the string "BTC" and "wallet"". I have created a content filter with condition body-contains. I have tried all combinations of these 2 words like :   "(?i)wallet AND ...

ESA_Content_Filter.jpg