Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019
This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.
To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:
After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.
TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5
We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.
To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.
For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.
Our CIO has been getting these messges. I probobly have too but I have email rules to move the junk.
The Warning message is:
Unable to connect to the Cisco Aggregator Server.
Details: Invalid response received.
Version: 11.0.0-264
Serial Numbe...
Hello,People can send me emails sometime and I can see that TLS 1.3 was in place, some time same sender is not able to send me email and get this bounce back alert"The following message to *@domain.com was undeliverable.The reason for the problem:5....
Hi Dear Cisco SupportI see an alert " Warning: Failed to connect to remote host 208.90.58.122:25 sending message to alerts@ironport.com " in ESA log and i never configured ESA to send alerts out to this IP address witch is belong to the Cisco. Could ...
The Warning message is: The mcafee was restarted due to an error. A debug file was generated for troubleshooting. Please contact your authorized support center.Version: 13.0.5-007Serial Number: 9CD57D419786-WMP260100TNTimestamp: 29 Jun 2025 14:35:00 ...
Anyone with an NMLS ID is required to display them prominently in their email. Our employees have it embedded in their signature line similar to this:<NAME> | <TITLE>NMLS ID #########P: (###) ###-#### F: (###) ###-####email@address.netThis is causin...
We have received 100s of infected SVG files, and have blocked emails with SVG attachments. We do have two departments who use the files for legitimate reasons, but I don't feel safe allowing them to even a few people if the risk remains high (I've ev...
Hello,I see this Warning in the ESA / AMP Log. The File Analysis server is not reachable. The AMP File Analysis server CA certificate has expired or is invalid.What can I do?
I have a problem with a sender that are using a iphmx.com server adress - namely a problem with their DNS/SPF configuration.When I asked, apparently its a cloud variant of Ironport, and I should "contact Cisco about it".However, im not the customer w...
Hello,
When i randomly check the message tracking why i see SBRS : not enabled, when i check then sender group configuration there is sbrs score configuration. Based on my understanding in message tracking should show the sbrs score.
I've had a request from several users in our Organization to receive a summary of ALL blocked emails daily. What I would like to do is be able to send basically a view only summary of all blocked emails (including Policy, Virus, Outbreak) to these u...
We use an SMA for a mail relay environment at a customer.
End users are accessing the HTTPS production interface for the SPAM quarantaine. Our operation team use the HTTPS management interface for daily operation. They are using the old web interface...
I have a couple of questions:
1. If there are multiple users logged in as the 'admin' account on an ESA or WSA, and one of those users changes the 'admin' password, would that cause any impact to the other users' work?
2. If there are multiple users ...
