Email Security

Hi,We have 2 virtual appliances of ESA in cluster which on the initial installation was configured with only 1 ethernet interface. Now I want to add second interface to use it only for management. I have added the second interface from the hyper-viso...

We just recently start running into this situation due to the fact that we were aiming to implement a Japanese version of our mail banner. Many cases it works, but there are also a lot of cases where a message in English is detected as Japanese.I'm g...

I have issue on incoming content filter. There are 3 condition will rule only if all condition match and the action will be adding ! in the subjectCondition 1 : Envelop Sender does not contain ###.###Condition 2 : Subject header does not contain ##Co...

It's so disappointing how Cisco acts here. The comment from the support technician can be found below:[...]Currently, there is no specific ETA to implement that, there is an existent feature request to enable ARC and have it natively supported, you c...

I'm setting up a new ESA on a new Office365 tenant, and I'm not able to validate the outbound mail connector.After enabling delayed HAT reject and looking at the incoming senders, I've figured out that the ESA is blocking the Office365 servers due to...

We have a customer that is migrating to Office365. Emails are received as Relay from O365, since there are users on both the old and new system and emails need to flow back and forth. However also emails from other domains to the customer domain come...

We are trying to install SSL cert on our Ironport C170We have the cert ready in pkcs#12 formatWhen we try:Network->Certificates->ImportIt loads OK but then says url not found:/network/certificates  Help much appreciated !UDI: C170 V06 FTX2044Y56FName...

I can only access Esav from the vCenter web console. I enter the same password for SSH and GUI, but I still can't log in.

Hi, based on the following document there are two file tags that can be applied to a file when send to Threat Grid:- Non Confidential- Privatehttps://www.cisco.com/c/dam/en_us/about/doing_business/legal/OfferDescriptions/Omnibus_Cloud_Security_OD.pdf...

Hi All,I'm getting the error message above (Error code is 502) when calling the ESA API on: /esa/api/v2.0/login.Has anyone else encountered this? Is this related to the Cisco infrastructure or is it a configuration problem on our side?Any insight wil...

Dear Engineers,We want to use the Cisco Secure Email Data Connector to push log elements to Crowdstrike SIEM.This connection is functional in CrowdStrike, communicate with service shipper.The problem is in the settings at Cisco. It is set to send Sys...

We are migrating to a cloud vendor for email.   Some of our internal systems still send mail to the internet.  We have not enabled dkim signing on the ironports, but our cloud vendor signs everything.   How do I sync dkim between Ironports and our cl...