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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

Hi, We need to replace old C160 appliances with C170. (the replacement procedure is quite clear)But what do we have to do on the SMA? Does the SMA detect the new appliances or do we have to reconfigure it completely with the new C170?Thank you 

REJR77 by Level 1
  • 1611 Views
  • 4 replies
  • 0 Helpful votes

Hi Cisco community, can anyone can help me in my problem?. We have encountered this error,. As resolutions we add his email add to whitelist and we got an error regarding allowed hostname formats. 

Daryl by Level 1
  • 1633 Views
  • 1 replies
  • 0 Helpful votes

I got email warning from ironport C170, it say : The Warning message is:   The python was restarted due to an error. A debug file was generated for troubleshooting. Please contact your authorized support center.   Version: 9.6.0-051 what the python...

Hi guys,Today my Cisco IronPort has updated the lastest Sophos AntiVirus Engine and IDE Rules as below: But some Office file that has Virus to Exploit Microsoft vulnerability CVE-2012-0158 are still able to pass through the AV Scanning Process (mark ...

I would say in the last week, we have seen an increase in random spam coming through our IronPort C160.  We are on async version 7.6.0-444.  It seems in the message logs quite a few get out there with random.  My boss just got 3 pieces of spam mail i...

What is the best way to forward incoming mail from my C170 IronPort to my Office 365 Account so that emails are filtered etc. before they hit 365

I would like to clarify whether Ironport Outlook plugins can (with flag mode) reply a "reply-message" originated from external CRES user.Here is a situation:- 1. Corp User A compose an encrypted email to external user B2. External user B receive this...

wayneso by Level 1
  • 1003 Views
  • 2 replies
  • 0 Helpful votes