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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 545 Views
  • 2 replies
  • 0 Helpful votes

I have AMP configured to drop malicious attachments, add an x-malware=1 header, and deliver.   I then have a content filter that looks for that header and if it exists, quarantines the message.  The issue I'm having is that some of these messages are...

We have Office 365 tenant and an Exchange 2010 ON-Premise environment ( HYBRID Environment)  and  have to configure Anti-spoofing policy/filters on ironports , What is the best option available.  Email coming from O365 to ironport would be considered...

mkukreja1 by Level 1
  • 1622 Views
  • 0 replies
  • 0 Helpful votes

I'm getting a litte annoyed with the following: ACCEPT sender group SUSPECTLIST match nx.domain SBRS None Same old story: the sender doesn't have any rDNS and unsurprisingly there's no SBRS either. The message is bot-borne spam. I'd like to process t...

exMSW4319 by Level 3
  • 2191 Views
  • 4 replies
  • 0 Helpful votes

Hi, I am looking for some documentation to support an upgrade for our Ironport C370's from 7.1.5-102 to 8.5.6.113As this is a fairly old version I'm not sure if we can upgrade directly, also will there be issues with any of the existing data and sett...

Hi All I am just looking for some advice on the best way to approach allowing internal applications \ servers and devices to use our Cisco C170 Ironport appliances for SMTP relay. I am learning as I go, so apologies if this is a rather greenhorn que...

I need to know why some emails are getting flagged as "Marketing Emails" and others from the same discussion post are not? It is our Company discussion forumn that is hosted outside the network. Some of the emails get flagged and some don't. I would ...

Dear All, We receive the alert message from ESA below, please help to check it. The Critical message is: An application fault occurred: ('encodings/utf_8.py decode|16', "<type 'exceptions.UnicodeDecodeError'>", "'utf8' codec can't decode bytes in po...

waynebccs by Level 1
  • 1448 Views
  • 2 replies
  • 0 Helpful votes
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