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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

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Migrate from Secure Email Virtual C100V to Avoid McAfee-Related Issues

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by • Cisco Employee
  • 876 Views
  • 2 replies
  • 0 Helpful votes

Email Filtering

Dear Team,  Am new to ESA , please guide me some issues which i am facing , I have two each ESA and WSA and it is managing with SMA :- 1. Can we configure ESA/WSA directly without SMA or It is neceesary to use SMA, 2. SMA is only using for pushing po...

UniWAQ by • Level 1
  • 1138 Views
  • 3 replies
  • 0 Helpful votes

Resolved! ESA Alert

Please help me to understand this alert from Ironport ESA The Warning message is:Invalid SimpleFilter: Block_Pornography rule: <filters.URL_Category_Rule instance at 0x94a8a758>('egg/filters.py _walk_parts|3040', "<type 'exceptions.AttributeError'>",...

Resolved! [solved] IronPort C370, /xml/status, description of gauge "bm_utilization"?

Hi, we're developing an addon to our monitoring system using values from https://<IronPort>/xml/status. Comparing the different parameters with content of WUI "System Status" page we were able to map all but one parameter: <gauge name=”bm_utilization...

Failover SMA procedure

Hi, In case of disaster recovery of a SMA. It's necessary to recreate the IP address from the failed SMA 1 to be the IP address on SMA 2. It's possible to keep SMA 2 IP addresses ?Another question, it's possible to use F5 VIP on Ironport C series for...

how to troubleshooting dmarc failures?

Emails from one particular vendor are failing the DMARC test on our Ironports, and they're claiming that since they have a valid SPF record, the test should succeed. They've asked for more information from us - from the Ironports - to determine why t...

mkoch7811 by • Level 1
  • 1310 Views
  • 1 replies
  • 0 Helpful votes
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