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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 1500 Views
  • 2 replies
  • 0 Helpful votes

A user has send a e-mail to company x. The user from company x has received the e-mail. But he does get this e-mail now like every hour. I have checked the message with message tracking on my Ironport. I see in the log that the message keeps retrayin...

I am looking at setting up Bounce Verification. I am reading that it works basically by adding a tag to the outgoing MAIL FROM header. Does the recipient then see this as the from address?Before tagging, jason@myhost.comAfter tagging, prvs=jason=ta...

Typically our company uses 3rd parties to send out mass mailings, but some of our divisions want to do that in-house. We just found out that they were piping all that through exchange but now that their mailing list has grown to about 4,000 recipien...

I'm trying to find a way to give access to some IT staff in some of our smaller sites, but I'm not finding exactly what I'd like to do. Our hope is that we can give them access similar to the "Help desk user" preset (locks them down to only the mess...

aharkin11 by Community Member
  • 1165 Views
  • 2 replies
  • 0 Helpful votes

Hello:I was told that some improvements were being developed for delivery queues some months ago, but I've have not found anything new in the last releases.My suggestion is to improve the web interface for "Delivery status" to let you access the mess...

We've just set up TLS on our C350's and have had a few hosts failing to verify when sending to them (currently set to prefer-verify). One of the hosts is MessageLabs, who I would have thought would be competent enough to put a proper SSL in place!Is ...

Hi, can someone help me with this issue?When I sent message through Ironport, email is delivered to recipient without any problem. But when I sent the same message again (eg. after 2 sec,) the Ironport responed with this error: Reason: 5.1.0 - Unknow...

jakub.jez by Community Member
  • 2732 Views
  • 3 replies
  • 0 Helpful votes

Do the mail appliances use Rsh or SSH for clustering? I have always believed it was SSH however our security consultants claim they were able to detect Rsh service running on one of the clustered appliances and I'm wondering if it is a false positive...

Rob Klebanov by Community Member
  • 1130 Views
  • 1 replies
  • 0 Helpful votes

I have a user that needs to receive an email with an attachment larger than what's allowed. The sender received a message that it had exceeded our allowable size. Can I get into the C150 and deliver this message to the recipient?

jmcelvoy77 by Community Member
  • 966 Views
  • 1 replies
  • 0 Helpful votes
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