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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 1529 Views
  • 2 replies
  • 0 Helpful votes

Hello all, I was hoping to get some feedback how you(your org) deals with attachment filtering. Currently we simply drop messages with things like .exe, .url etc... The problem is users never know they were sent a message. I've though about attach...

Seth Miller by Community Member
  • 1990 Views
  • 5 replies
  • 0 Helpful votes

Does anyone know of a good source for a list of words or phrases to put into a violence dictionary? We want to search email for any content that would indicate that someone may be intending violence.Thanks

john.hayden by Community Member
  • 1622 Views
  • 1 replies
  • 0 Helpful votes

I am having a problem with one destination domain being shown as down quite often from the Ironport C100. If I use a webmail account to send mail to the domain it gets delivered. I am trying to send mail to: LS3P.COM.I assume this is a DNS problem....

In the immortal words of Kevin Wilson, "I'm not an Oxford scholar, but I'm not a bloody idiot either..."Which pretty much echoed my sentiments when I logged into the support portal and discovered that the link to the KB was missing. Where's it gone? ...

paul.stevens by Community Member
  • 1537 Views
  • 1 replies
  • 0 Helpful votes

Hi all,we have configured the new encryption feature using the hosted key service. All is working fine and external accounts reach to open the securedoc.html. The problem is to open the file the user have to be connected to Internet for download the ...

I have just upgraded to 5.5.1 and all is working well.However, in the spam quarantine area, it looks like the columns have been shrunk, so in the subject line all I see now is "[IP-Positive] ....." and the rest of the subject is lost. Not much use fo...

Hi,Can someone please explain the cause of these errors and how to prevent these?192.168.0.4 port: 25 details: EOF interface: 192.168.0.250 reason: network error192.168.0.4 port: 25 details: [Errno 61] Connection refused interface: 192.168.0.251 reas...

Is everyone comfortable with the default value for maximum message size to scan for IPAS (131,072 bytes)? I remember previous releases of AsyncOS had a value of 260,000 bytes and even in the support portal's KB theres a post that doesn't recommends ...