Exception handling with BULK message

[sysresuem]

Hi,

Is there a way to exclude some senders from BULK categorization or to ask for a recategorization ? 

It is possible to make whitelistent with some content filters but it seems to be impossible with Graymail detection engine.

Have a nice day 

Guillaume

[Ken Stieers · Accepted solution]

The way to do this for some senders is to create a policy that applies to these senders, and then change what happens in Graymail detection for that group... we also had to turn off spam detection because a couple of them are pretty spammy.

We do still let graymail detection decide if its bulk or marketing and stamp it as such.

[sysresuem]

Ok I thank there was a simplier way to to this with exeception list directly in Graymail Engine.

Thanks for the answer

Guillaume