cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1121
Views
5
Helpful
2
Replies

Exception handling with BULK message

sysresuem
Level 1
Level 1

Hi,

 

Is there a way to exclude some senders from BULK categorization or to ask for a recategorization ? 

It is possible to make whitelistent with some content filters but it seems to be impossible with Graymail detection engine.

 

Have a nice day 

 

Guillaume

1 Accepted Solution

Accepted Solutions

The way to do this for some senders is to create a policy that applies to these senders, and then change what happens in Graymail detection for that group... we also had to turn off spam detection because a couple of them are pretty spammy.

 

We do still let graymail detection decide if its bulk or marketing and stamp it as such.

Capture.PNG

View solution in original post

2 Replies 2

The way to do this for some senders is to create a policy that applies to these senders, and then change what happens in Graymail detection for that group... we also had to turn off spam detection because a couple of them are pretty spammy.

 

We do still let graymail detection decide if its bulk or marketing and stamp it as such.

Capture.PNG

sysresuem
Level 1
Level 1

Ok I thank there was a simplier way to to this with exeception list directly in Graymail Engine.

Thanks for the answer

 

Guillaume

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: