07-30-2019 05:55 AM
Looking for possibilities where I can integrate Ironport SPAM filtering against our CRM portals such as Zoho, Freshworks, salesforce etc to whitelist our customers emails against SPAM filtering policy.
Any inputs?
07-30-2019 09:55 AM
10-22-2021 03:56 AM - edited 11-03-2021 01:21 AM
You're out of options. There is no single solution that will meet all of your needs. Sincere response from a Zoho CRM Integration firm. You should work on changing your user specifications. Having multiple pipes, for example, could be transferred to multiple work queues. Dynamics can easily do this if you work on the MSFT ecosystem. If you're more into the Google Apps ecosystem, I'd suggest SFDC.
10-25-2021 06:37 AM
We approached the problem as part of our DMARC implementation project.
Every external trusted sender must have a valid DKIM key.
While this took some time to get all our 10+ Salesforce instances to be compliant it allowed us to leverage basic message filters afterwards to trust our own Salesforce email(s).
CLIHeader_Salesforce_I6_v4: if (header("DKIM-Signature") == "xxxxxsalesforce") AND (mail-from == "donotreply@salesforce.com")) {
log-entry("--CLIHeader_Salesforce_I6_v4--");
insert-header("X-IronPort-ApplicationHeader", "Defaultv2");
add-heading("External_Warning_TrustedApp");
skip-spamcheck();
}
This can be done for 95% of all externals enders and you will end up with good controls.
-Marc
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