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Ironport Licensing options

fuhrersk8
Level 3
Level 3

                   Hello Forum Team!

   Can licenses types be mixed on the same Ironport? For example, if the client already has a number of ESA-ESI-LIC= licensed users and needs to add additional users, can the new additional licenses be ESA-ESP-LIC=?

Thanks for your support!

1 Accepted Solution

Accepted Solutions

Robert Sherwin
Cisco Employee
Cisco Employee

Yes - you can have mixed, additional licenses added to an appliance at anytime.  You would need to have them issued from your reseller, or Account/Sales Ops team - then just add the new/valid feature key provided direct to the appliance.  Or, once issued - just run the "Check Now" for the new feature keys.

You may also contact our Global Licensing Operations team:

https://tools.cisco.com/SWIFT/LicensingUI/Home

Licensing FAQ

Phone: 1-800-553-2447, opt 3

Request to have a case opened for GLO/Licensing.

Their email directly is: licensing@cisco.com

Hope that helps!

-Robert

View solution in original post

2 Replies 2

Robert Sherwin
Cisco Employee
Cisco Employee

Yes - you can have mixed, additional licenses added to an appliance at anytime.  You would need to have them issued from your reseller, or Account/Sales Ops team - then just add the new/valid feature key provided direct to the appliance.  Or, once issued - just run the "Check Now" for the new feature keys.

You may also contact our Global Licensing Operations team:

https://tools.cisco.com/SWIFT/LicensingUI/Home

Licensing FAQ

Phone: 1-800-553-2447, opt 3

Request to have a case opened for GLO/Licensing.

Their email directly is: licensing@cisco.com

Hope that helps!

-Robert

Excellent Robert. Thanks for your great support!