CISCO Findit Login

[Long Ly]

Good morning,

I just installed FindIt Discovery Utility. I asked me for login credential. I am not sure which one I use. Does it ask for network device' credential or something else?

I just bought the Wireless Access Point 371 for Wireless . I want to configure and setup for this device. 

Thanks,

Long

[Long Ly · Accepted solution]

I just found out that the local admin account is used.

[David Harper]

Glad to hear you are up and running. Do let us know if you have any more questions.

Cheers,
Dave.

[JoeSemos27769]

I also get that local admin account is used your ans is useful dear.

[ConnorNitchals21933]

I need os login I don’t know what to do I need help

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@David Harper wrote:
Glad to hear you are up and running. Do let us know if you have any more questions.

Cheers,
Dave.

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[David Harper]

What operating system are you using?  Microsoft Windows or Apple MacOS?  Normally this will just require the username and password you use to log on to the PC.

Cheers,

Dave.

[ClaytonKillpack95777]

FindIT 2.0 will not accept my newly created Windows 10 OS credentials, please help.  can't find or access my new cisco 250 series smart switch; yet internet passes through to my computer.  the switch is getting internet from my xfinity business cable modem/router.

clayton

[David Harper]

Hi Clayton,

What type of user is this?  A domain user or a local user?  And does the user have administrative privileges?

Could you PM me the log file from C:\Program Files (x86)\Cisco Small Business\FindIT\FindITServer2020-06-xx-xx.log?

Thanks,

Dave.

[AnhQuangDang64770]

< 15>2020-06-12 14:37:23 FindIT[5656]: [DEBUG] pid: 5e0 <AuthenticateForUser> start.
< 11>2020-06-12 14:37:23 FindIT[5656]: [ERROR] pid: 5e0 <AuthenticateForUser> Authentication is empty.
< 15>2020-06-12 14:37:24 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv6 address : fe80::2d03:49b3:9c0f:eedf
< 15>2020-06-12 14:37:24 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.1.3
< 15>2020-06-12 14:37:24 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.3.6
< 15>2020-06-12 14:37:24 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.198.6
< 11>2020-06-12 14:37:24 FindIT[5656]: [ERROR] pid: 2b4 RegQueryValueEx faild.
< 11>2020-06-12 14:37:24 FindIT[5656]: [ERROR] pid: 2b4 RegQueryValueEx faild.
< 15>2020-06-12 14:37:38 FindIT[5656]: [DEBUG] pid: 5e0 <AuthenticateForUser> start.
< 15>2020-06-12 14:37:38 FindIT[5656]: [DEBUG] pid: 5e0 <AuthenticateForUser> Authenticate start.
< 11>2020-06-12 14:37:38 FindIT[5656]: [ERROR] pid: 5e0 : errno number=1326): Logon failure: unknown user name or bad password.
< 15>2020-06-12 14:37:43 FindIT[5656]: [DEBUG] pid: 1fac check non resolved devcies:
< 15>2020-06-12 14:37:43 FindIT[5656]: [DEBUG] pid: 1fac check bonjour error.
< 15>2020-06-12 14:37:44 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv6 address : fe80::2d03:49b3:9c0f:eedf
< 15>2020-06-12 14:37:44 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.1.3
< 15>2020-06-12 14:37:44 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.3.6
< 15>2020-06-12 14:37:44 FindIT[5656]: [DEBUG] pid: 2b4 <ReloadLocalNetworkInfo> The ipv4 address : 192.168.198.6
< 11>2020-06-12 14:37:44 FindIT[5656]: [ERROR] pid: 2b4 RegQueryValueEx faild.
< 11>2020-06-12 14:37:44 FindIT[5656]: [ERROR] pid: 2b4 RegQueryValueEx faild.

[David Harper]

The log file below suggests that an incorrect user ID or password is being used:

< 11>2020-06-12 14:37:38 FindIT[5656]: [ERROR] pid: 5e0 : errno number=1326): Logon failure: unknown user name or bad password.

Are you sure you entered the username and password for the user that is logged on to the PC?

Cheers,

Dave.