6901 not going into Voice Vlan

[Daniel Greenway]

Hello,

   Has anyone had any 6901 phones with firmware 9.0(2) not go into the voice vlan and go into the data one? Problem seems to be fixed in once they are at 9.1(1) but ofcourse Cisco seem to be shipping them with 9.0(2). The only way we can get these phones to register and upgrade is to manually change the data vlan to be the voice vlan and then change back once they are upgraded.

This is a pain as we have 100's of them!!

We are running 3560 and 3750 switches with a variety of firmwares. Doesn't seem to happen with all of them though but it does occur on the very latest 12.2(55)SE1 on the 3750's.

Anyone experience this and have a better work around.

Thanks

Dan

[Adrian Saavedra]

Hi,

I had a similar issue with 6921. You might be hitting this bug id: CSCth34329.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth34329

Once I applied the workaround, issues disappeared.

Hope it helps, please rate if it does.

Kind regards,

- Adrian.

[haitham-b]

Thank you very much Adrian!