IP Telephony and Phones

Hi All, I am facing a strange issue. I noticed this while I was installing a Billing application (by the way - the Billing application is not reading the CDR downloaded from the CUCM). My CUCM is not listing any out going calls in the CDR. To make su...

Hello AllI would be very grateful if you could kindly advise me on the issue I am currently having. I have a remote CME router with 6 IP Phones connected to a switch and 6 Analogue Phones connected to the Router FXS interfaces itself. 1 IP Phone and ...

Hi,I would like to verify that my feature control policy file is enabling all possible/available Softkey features on my 9971 phones.I'd really appreciate if someone, with an operational 9971 phone, could verify the content of my attached Feature Poli...

Is there a way to initiate the conference from external phone i.e. through PSTN.ThanksAli

Hi Experts,Ihave customer having a strange issue with MCU3515 ,It keeps giving me offline status on the Media Server Admistration web page, I added a name MCU3515 and give it IP Address 192.168.1.70 (Audio Blade) and put SNMP Get Community "RVGET2" a...

The voice infrstructure has 1 Call Manager, 1 Unity and 1 H.323 Voice Gateway Router. The problem is when a user forwarded his call to any number, the call gets forwarded and at times only 1 way audio is heard and at times it works fine. The calls th...

Hi I have a 2911 set up and cannt get a call onto the pstn. The calls hit the outboind line and fail with cause code 31.Inbound calls work OK.If i change to SIP they work.If I hairpin a call back it works.Does anyone have a sample config ?My config b...

Hello,I have a problem with my voicemail button.I have to set the service provisioning to external URL only.Then I'm loosing my voicemail button functionality. How can I fix it to work as usuall ?I know that I can put http://<CUCM IP>:8080/ccmcip/get...

Dear cisco team i need to uprade cisco unity 5 to unity 8. i have  the BOM for existing Unity which is 5 and i need to ugprade it to latest version becausei am going to upgrade call manager to 8.5. i need to know below things.1- Is Cisco unity 5 can ...

Hello guys and gals,I'm trying to build a simple voice network containing a 2801 CUE, and a 3548, and few Cisco IP phones.. I signed up for with a SIP trunk company which will forward the few DID's for a fee to my CME..I have created the intial confi...

Would two CUCM clusters have to be deployed for the following scenario?Two sites in US with about 550 users totalSix sites in Asia with about 300 users totalWAN between each siteWants to deploy CUCM for call control and Unity Connection for voicemail...

Hello Guys, When I try to add on a 4 port ivr license on a AIM-CUE, I get the following error message:Downloading ftp cue-vm-license_4port_ivr_7.0.6.pkgBytes downloaded :  3319Validating package signature ... donecompatibility modeValidating installe...