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7821 not downloading firmware

Moashir
Level 1
Level 1

Trying to update some 7821 phones from sip78xx.10-1-1SR1-4 without CUCM.

 

Setup:

1. DHCP server with option 150

2. TFTP server

3. Downloaded Firmware 78xx.10-1-1SR2-1.zip file.

 

But getting attached error on TFTP server.

 

tftp-error.JPG

4 Replies 4

TONY SMITH
Spotlight
Spotlight

Do those files exist on CUCM?   If so you could try copying them from CUCM to your TFTP server.  Have you done a full delete on the phone first?   

No these are old phones. On CUCM I have updated firmware. Wanted to update firmware before connect to CUCM. Also tried to factory reset but same issue.

 

 

unzip 78xx.10-1-1SR2-1.zip file to a folder and make this folder as  the TFTP root folder. 



Response Signature


I already unzip it in tftp root folder and makes the changes in default xml file. But still it is not downloading.