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7821 SIP to SIP Paging Issue CME 10.5

sariao001
Level 1
Level 1

Dear Community.

I am having an issue with making "Paging" works with Cisco 7821 phones,

Symptoms:

Paging From - Paging To - Result

7942 SCCP to 7821 SIP : Working

7821 SIP to 7942 SCCP : Working

8841 SIP to 7942 SCCP : Working

7942 SCCP to 8841 SIP : Working

7821 SIP to 7821 SIP : Speaker Open but with no Audio

7821 SIP to 8841 SIP : Speaker Open but with no Audio

8841 SIP to 7821 SIP : Speaker Open but with no Audio

8841 SIP to 8841 SIP : Speaker Open but with no Audio

Software Versions:

Router 2911: 15.4(3)M3

CME: 10.5

7821: 10.3.1

8841: 11.0.1

Paging Ephones:

ephone-dn 20
number 2000
name Paging for SIP
paging ip 239.0.1.2 port 20480
!
!
ephone-dn 21
number 2001

name Paging for SCCP
paging ip 239.0.1.3 port 2000

1 Accepted Solution

Accepted Solutions

can you please set codec g711ulaw under voice register pool <X> of two phones make test call.

Br,
Nadeem

Br, Nadeem Please rate all useful post.

View solution in original post

5 Replies 5

Nadeem Ahmed
Cisco Employee
Cisco Employee

can you please share the show run from CME. also is your sip endpoint hardcoded with G711u codec? if not can you please try with that.also send the show run

Br, Nadeem Please rate all useful post.

I am not sure how to chk if G711u is hard coded in my phones, however when i show voice calls the codec used is G711u when i make a normal DN call

Show Run


Current configuration : 19373 bytes
!
!
version 15.4
service timestamps debug datetime msec
service timestamps log datetime msec
!
hostname xxxxx
!
boot-start-marker
boot-end-marker
!
!
no aaa new-model
clock timezone ryiadh 3 0
!
!
!
!
!
!
!
!
!
!
!
ip dhcp excluded-address 10.10.10.1
ip dhcp excluded-address 10.10.10.2
!
ip dhcp pool VoicePool
import all
network 10.10.10.0 255.255.255.0
default-router 10.10.10.1
dns-server 10.10.10.1
option 150 ip 10.10.10.1
!
!
!
ip name-server 172.16.10.1
ip cef
no ipv6 cef
multilink bundle-name authenticated
!
!
!
!
!
!
!
trunk group 1
carrier-id STC
description EXTERNAL
!
cts logging verbose
!
voice-card 0
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
redirect ip2ip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
h323
sip
bind media source-interface GigabitEthernet0/0.11
registrar server
no silent-discard untrusted
!
!
!
!
voice register pool-type 8841
xml-config maxNumCalls 200
xml-config busyTrigger 200
xml-config custom sshAccess 0
phoneload-support
telnet-support
num-lines 24
addons 3
description Cisco SIP Phone 8841
reference-pooltype 9971
!
voice register global
mode cme
source-address 10.10.10.1 port 5060
max-dn 50
max-pool 50
load 8841 sip88xx.11-0-1-11
authenticate register
authenticate realm all
timezone 31
date-format D/M/Y
tftp-path flash:
file text
create profile sync 0120948430012202
!
voice register dn 2
number 1100
call-forward b2bua noan 1000 timeout 20
name Buffet

voice register dn 7
number 1300
call-forward b2bua noan 1000 timeout 20
name Ibraheem

voice register pool 2
busy-trigger-per-button 2
id mac 9C57.ADB5.B264
type 7821
number 1 dn 2
cor incoming user-national default
dtmf-relay rtp-nte
username xx password xx
description Buffet
no vad
paging-dn 20
!
voice register pool 7
busy-trigger-per-button 2
id mac DCCE.C1F1.DF11
type 8841
number 1 dn 7
cor incoming user-international default
dtmf-relay rtp-nte
username xx password xx
no vad
paging-dn 20

hw-module pvdm 0/0
!
!
!
!
redundancy
!
!
ip ssh source-interface GigabitEthernet0/0
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
ip address 172.16.10.2 255.255.255.0
duplex auto
speed auto
!
interface GigabitEthernet0/0.11
encapsulation dot1Q 11
ip address 10.10.10.1 255.255.255.0
ip virtual-reassembly in
!
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
!
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
!
ip route 0.0.0.0 0.0.0.0 172.16.10.1
!
!
!
control-plane
!
!
voice-port 0/0/0
supervisory disconnect dualtone mid-call
cptone BR
connection plar opx 1100
description EXT-
station-id name EXT-800
caller-id enable
!
voice-port 0/0/1
trunk-group 1
supervisory disconnect dualtone mid-call
cptone BR
connection plar opx 1100
description EXT-
station-id name EXTERNAL
caller-id enable
!
voice-port 0/0/2
!
voice-port 0/0/3

!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
gatekeeper
shutdown
!
!
telephony-service
no auto-reg-ephone
max-ephones 50
max-dn 100
ip source-address 10.10.10.1 port 2000
service phone displayIdleTimeout 00:10
service phone backlightIdleTimeout 00:10
service phone displayOnWhenIncomingCall 1
service phone daysBacklightNotActive 1,2,3,4,5,6,7
service phone backlightOnTime 08:00
service phone backlightOnDuration 00:10
service phone daysDisplayNotActive 1,2,3,4,5,6,7
service phone displayOnTime 9:00
service phone displayOnDuration 00:10
timeouts ringing 100
time-zone 31
max-conferences 8 gain -6
moh enable-g711 "flash:en_bacd_music_on_hold.au"
transfer-system full-consult
secondary-dialtone 9
create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-dn 20
number 2000
name Paging Buffet
paging ip 239.0.1.2 port 20480
!
!
ephone-dn 21
number 2001
paging ip 239.0.1.2 port 2000
!
!
ephone-dn 22
number 2002
paging ip 239.0.1.2 port 20480
paging group 20,21
!
!
ephone-dn 24 dual-line
number 4027
label 4027
description Faheem Qureshi
name Faheem Qureshi
call-forward noan 4127 timeout 15
corlist incoming user-national-plus
!
!
ephone 4
mac-address D0C7.89D7.2F20
username xxxx password xxxxx
paging-dn 21
type 7942
button 1:24
!
!
!
!
line con 0
login local
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
access-class 23 in
privilege level 15
login local
transport input telnet ssh
line vty 5 15
access-class 23 in
privilege level 15
login local
transport input telnet ssh
!
scheduler allocate 20000 1000
ntp server 172.16.10.1
!
end

Show voice regi pool 2


Type is 7821
Number list 1 : DN 2
Proxy Ip address is 0.0.0.0
Previous Phone load version is Cisco-CP7821/11.0.1
Current Phone load version is Cisco-CP7821/10.3.1
Class of Restriction List Tag: default
Incoming corlist name is user-national
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is disabled
Camera is disabled
Busy trigger per button value is 2
Description is Buffet
keep-conference is enabled
registration expires timer max is 3600 and min is 60
username xx password xx
kpml signal is enabled
Lpcor Type is none

Transport type is udp
service-control mechanism is supported
registration Call ID is 9c57adb5-b2640002-7f9e1c03-7120720b@10.10.10.86
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 1100

contact IP address: 10.10.10.86 port 5060

Phone SIS Version: 7.0.0
GW SIS Version: 1.0.0
conference admin: no
conference add mode: all
conference drop mode: never
paging-dn: config 20 [multicast] effective 20 [multicast]

Dialpeers created:

Dial-peers for Pool 2:

dial-peer voice 40025 voip
corlist incoming user-national
destination-pattern 1100$
session target ipv4:10.10.10.86:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
no vad
call-fwd-noan-timeou 20
call-fwd-noan 1000
after-hours-exempt FALSE

Statistics:
Active registrations : 1

Total SIP phones registered: 21
Total Registration Statistics
Registration requests : 20
Registration success : 20
Registration failed : 0
unRegister requests : 19
unRegister success : 19
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : *17:21:17.070 ryiadh Mon Jan 18 2016
Last unregister request time : *17:30:31.618 ryiadh Mon Jan 18 2016
Register success time : *17:21:17.070 ryiadh Mon Jan 18 2016
Unregister success time : *17:30:31.618 ryiadh Mon Jan 18 2016

can you please set codec g711ulaw under voice register pool <X> of two phones make test call.

Br,
Nadeem

Br, Nadeem Please rate all useful post.

Yes it worked! 

i wonder why this is still a common practice in Cisco config, i mean the phones are same model! same hardware reversion and same config! why i have to set the codec for each one manually? and  why it happened with paging only.

Thanks Nadeem.

Worked for me. Thank you for your post.