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7914 working on CUCM 11.5

lyle.stevens
Level 1
Level 1

Does anyone have a 7914 working on CUCM 11.5? We have just upgraded from a UC560 to a BE6000s and it seems the 7914 sidecars are not working? Ideas?

Called TAC and was told they are not supported and no help was provided. 

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Well, yes, and no, the device itself is already EOS/EOL, however, you can still configure it on CUCM as a device has not been deprecated from CUCM

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/11_5_1/cucm_b_release-notes-cucm-imp-1151/cucm_b_release-notes-cucm-imp-1151_chapter_010.html#reference_769385C048EFD3322864E1C5CD86C355

What configuration have you done so far?

HTH

java

if this helps, please rate

All of it.

They look like they will start to boot up and then the screen just goes black. Confirmed they still work by plugging them back into the UC560 and no issues.