IP Telephony and Phones

After adding a shared line as a secondary extension on my 7841 phones, it appears there is no way to prevent it from ringing. It would be nice to see the extension and status but not actually ring. Therefore if Jim had the extension 1111 and Bob's ex...

Hi I'm trying to add Cisco 7911 model to my CUCM platform, i was reset the phone to factory default and I'm not able to do any changes because phone is blocked by password. after clicking **# phone is displaying password. anyone? phone version - 9-4...

Hi Experts, I am facing issue with CDR record not present to billing server. It was working fine and stop suddenly. It can be seen that .dat file was coming to ftp server on 10.30.3.10 till end of the November in the collector folder of the ftp serv...

Hi Experts, I have couple of Cisco CUBEs. I would like to know what command can be used to identify how many DSP resource are currently available before and during a call.

Hi Guys, I know there is a manual way to show logging | redirect and send logs to TFTP. is there a way i can automatically send logs to TFTP server periodically?

Hello,  If you have any configuration modifications to make on a SIP gateway while a active call is there is not possible.For example if you are binding you will get a error Note If there are active calls, the bind command will not take effect if it ...

Some users have trouble logging into Attendant Console or they are unable to answer calls in the queue. Various issues but this is one of the errors we receive. I've attached the logs to this ticket. This is one of the errors in our TSP logs: CSelsiu...

UCCX 11.5 & CUCM 11.5 version We are doing silent monitoring for Finesse agent(Automatic Recording enabled & Phone preferred) Finesse supervisor(Automatic Recording enable) using silent monitoring  While doing silent monitoring  streams between Agent...

Hi Folks, I have an MGCP gateway and its controller T1 0/0/0 stays TEI ASSIGNED for Layer 2 status. We tried changing the ISDN switch type, Line coding and Framing with no luck. I have few information and logs attached. Can you please suggest me for ...

Hello All, I have just setup a SIPGATE (SIP) account and have out bound calls working. I am using Callmanager 10.5 and CRS1000v (As cube), both built in VMWare 5.5. My problem is with inbound calls from SIPGATE. I get invite 103 messages using 'debu...

Hello Friends, Need your suggestion to fix a problem between CUCM and Unity Connections. Both are in 10.5 I have a DID like 1845-635-7489 setup as hunt pilot and have 5 Jabber devices associated to it. Jabber devices have internal DN's. In the Hunt a...

Dear Telephony Professionals,                                                Greetings, First of all i am very new in IP Telephony so i need detailed solution and help. I am working in a company in Riyadh branch who has many Offices worldwide and ou...

hi guys, I have been working on this issue for very long time without any progress. its ata 190 with 1.1.2(004) (latest ver).  with the QED file for that ata is also installed on all tftp servers.  it just doesn't register when encryption is enabled ...