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7915 Expansion Module Install

Yort Mantup
Level 4
Level 4

Hello,

I am having an issue getting the 7915 expansion module to show up as option in the phones "expansion module information" section.  Running CM 8.5.  I download and installed the cmterm-7915.1-0-4.cop.sgn file to call manager thru the OS admin page.  The file installed successfuly but I am still not seeing the 7915 as an option.  I am working on a 7960 phone.  Do I need to upgrade the firmware on the phone? 

Thanks

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

7915 is not compatible with 7960 phone, you  need 7914 module which is no longer being sold by Cisco for this model. You can use 7915 with 7962/5 model for example.

Chris

Jaime Valencia
Cisco Employee
Cisco Employee

It doesn't show because they're not compatible

Hardware Requirements

• Cisco  Unified IP Phone 7962G, 7965G, and 7975G models

• Cisco  Unified IP Phone Expansion Module 7915 (CP-7915=)

http://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468672.html

Edit: Chris, beat me to it while I was looking for the link

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate