09-05-2014 09:03 AM - edited 03-17-2019 12:03 AM
Good day all,
I just deployed BE6k on my network. Other models of phones could register successfully to the CUCM except for the 7931 model. I try to do a factory reset of the phone. Unfortunately, after the reset, the phone refuse to come up on power. Please how do I make my phone to power on again and also add it to CUCM.
09-05-2014 12:23 PM
If the phone doesnt power on, my guess is that phone is bricked. Make sure you are plugging into a PoE port etc.
09-06-2014 08:34 AM
Yeah, the phone is pluged to a POE switch. It will only flash light immediately it is plugged but will never come up.
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