I have a Cisco 7940 connected to CUCM 8.6. We recently switched over to a provider that sends a full E164 number of the caller. If I miss the call and I want to re-dial I go into Directories, Missed Calls, and then click EditDial of the call I missed. However, when I go into that screen it's completely blank. I have nothing to edit. This seems to only be happening with E164 numbers.
Is this a known issue? Is this a configuration issue on the CUCM side? I could not find anything about this searching so it makes me think it's a config issue on my side, but not even sure where to start.
Any help would be appreciated.
Thanks!